Cancellation Policy

We understand that sometimes it is necessary to reschedule or cancel appointments. Please read our policy

Cancelling, Modifying or Changing a Reservation

We kindly request and appreciate that you provide us with more than 48 hours’ notice to reschedule, change,

or cancel your reservation, so we may fill the time we reserved for you.

After hours, please do not leave a message on the phone to cancel, email us at info@artristicspa.ca Thank you!

Please Note: If you wish to cancel or change your appointment with less than 48 hours notice the 50% deposit fee may be charged.

No shows are charged at 100% of the appointment reserved.

This applies to all spa packages and services booked.

Cancelling, Modifying or Changing a Group Reservation

Groups with 12 or more service hours, we require 7 days’ notice to reschedule, change, or cancel your reservation, or the 50% cancellation fee will apply.

Due to staff scheduling and revenue loss, we must strictly adhere to this policy.

We appreciate your understanding and cooperation.